THURAYA EUROPE

THURAYA M2M SATELLITE IOT CONNECTIVITY

Thuraya M2M (Machine-to-Machine) connectivity provides reliable satellite data communication for remote assets, industrial systems and IoT devices operating beyond terrestrial coverage. We support deployments for maritime, energy, logistics, utilities and environmental monitoring worldwide.

What is Thuraya M2M?

M2M (Machine-to-Machine) enables automated data transfer between equipment and applications without human interaction. In remote operations, satellite M2M provides critical resilience where GSM/LTE is unavailable, unreliable, or not designed for harsh environments. Typical use cases include telemetry, tracking, monitoring, periodic reporting and remote diagnostics.

Remote telemetry Asset tracking Industrial IoT Maritime & offshore Backup connectivity

Industries & use cases

  • Maritime: vessel tracking, safety reporting, remote equipment monitoring
  • Energy / Oil & Gas: pipeline and site telemetry, remote monitoring and alerts
  • Logistics & fleet: tracking in low-coverage regions, route and asset visibility
  • Utilities & infrastructure: remote meters, monitoring stations and backup links
  • Environmental monitoring: sensors, buoys, weather and field data collection

Why work with Thuraya Europe?

Thuraya Europe operates a cybersecurity-first process: we do not run customer login portals or self-service dashboards that can be compromised. Requests are handled through direct communication to minimize exposure risk and ensure correct provisioning. We help you select the most suitable plan, confirm compatibility, and support the full subscription lifecycle (12–36 months).

Prefer email? info@thuraya.eu
Business rules (contract & billing)

The following practical rules help teams plan deployments and avoid surprises. If you need a simplified summary for procurement, we can provide a short commercial note on request.

  1. Subscription: A subscription is the subscriber plus the terminal(s) assigned to that subscriber. Each terminal is assigned a price plan. A subscriber may have multiple terminals as long as all terminals use the same price plan.
  2. Activation fee: Activation is typically not charged.
  3. Monthly subscription fee: Charged monthly in advance from the activation date of the terminal. Minimum contract period begins from subscription creation and runs for the selected number of months.
  4. Usage allowance: Each plan includes a monthly allowance. Unused allowance expires at month end and does not roll over. Usage above allowance is billed in addition to the monthly fee at the plan’s unit rate.
  5. Charging method: M2M data is volume-based (uplink + downlink combined) and billed on actual usage (per byte).
  6. Billing increment: Prices are expressed per MB where 1 MB = 1,000 KB and 1 KB = 1,000 bytes.
  7. Minimum contract period: Subscription must remain active for the minimum term (commonly 12/24/36 months). Early termination may incur fees equivalent to remaining subscription charges.
  8. Automatic renewal: After the minimum term, subscriptions may renew automatically under the same contract term unless deactivated in time.
  9. Plan upgrade: Upgrades from a lower plan to a higher plan are typically applied from the 1st of the following month, with no proration and no administrative charge. Contract expiry is retained.
  10. Suspension: Service suspension may not be available; operational planning should consider this.
  11. Time calculations: Period calculations are typically based on UTC.
  12. Airtime pooling: For multi-terminal deployments, pooled allowances may be supported when terminals are under the same subscription ID and on the same price plan (minimum 2 terminals).

If you want, we can summarize these rules in a one-page PDF for your procurement/operations team.

What we need to prepare your quote
  1. Country/region of operation
  2. Number of terminals (now and planned growth)
  3. Estimated monthly data volume (MB) and reporting frequency
  4. Terminal model / device type (if known)
  5. Preferred contract term (12 / 24 / 36 months)

Share the details via WhatsApp or email and we will respond with a clear plan recommendation.